Privacy Policy

Last Updated: August 11, 2026

Gibby’s Cafe (“Gibby’s Cafe,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, including when you:

Contact us through a contact form
Send us an email
Request information about our cafe, catering, services, or events
Subscribe to communications, where applicable
Otherwise communicate with us through our website

Depending on how you interact with us, this information may include your:

Name
Email address
Phone number
Message or other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We use personal information collected through our website to:

Respond to inquiries and requests
Provide information about our cafe, catering, and services
Communicate with you when necessary
Improve our website, services, and customer experience
Understand how visitors use our website
Maintain website security and functionality
Comply with applicable legal and regulatory requirements

We will only use your personal information for purposes that are reasonable and appropriate in the circumstances.

3. Payments

Gibby’s Cafe does not process payment information directly through its website.

Where payment services are provided through Clover, payment information is processed by Clover and is subject to Clover's own privacy policies and terms. Gibby’s Cafe does not receive or store your full payment card information through its website.

For more information about how Clover handles personal information and payment information, please review Clover's privacy documentation on its website.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve the user experience.

Third-party services, such as website analytics or embedded content providers, may also use cookies or similar technologies.

You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

5. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services, including social media platforms and payment providers.

These third parties operate independently from Gibby’s Cafe and have their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing them with personal information.

6. Social Media

Gibby’s Cafe maintains social media profiles, including:

Facebook: Gibby’s Cafe
Instagram: @gibbys_cafe

If you interact with us through social media, the social media platform may collect and process information about you according to its own privacy policy.

Information that you voluntarily post or share through public social media channels may be visible to others.

7. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose personal information to third-party service providers who assist us with operating our website, communications, technology, analytics, or other business functions, where reasonably necessary to provide those services.

We may also disclose information when required or permitted by law, or when necessary to protect our legal rights, property, customers, or the security of our website.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, or meet legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

9. Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage you to use appropriate caution when providing personal information online.

10. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights regarding your personal information, including the right to:

Ask what personal information we hold about you
Request access to your personal information
Request correction of inaccurate or incomplete information
Ask questions about how your information is collected, used, or disclosed
Withdraw consent to certain uses of your information, subject to legal or contractual limitations

To make a privacy-related request, please contact us using the information below.

11. Children's Privacy

Our website is not specifically directed toward children, and we do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to make a privacy-related request, please contact us:

Gibby’s Cafe
Phone: (250) 746-3020
Email: info@gibbyscafe.com

You may also contact us through our social media channels:

Facebook: Gibby’s Cafe
Instagram: @gibbys_cafe

Terms and Conditions

Last Updated: August 11, 2026

Welcome to the Gibby’s Cafe website. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use the website.

1. About Gibby’s Cafe

This website is operated by Gibby’s Cafe (“Gibby’s Cafe,” “we,” “us,” or “our”).

The website provides information about our cafe, food and beverage offerings, catering services, events, contact information, and other services we may offer.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not:

Violate any applicable laws or regulations
Infringe upon the rights of others
Attempt to gain unauthorized access to the website or its systems
Introduce malicious software, viruses, or other harmful material
Interfere with the operation or security of the website
Use information from the website for fraudulent or misleading purposes

We reserve the right to restrict or terminate access to the website if we believe these Terms and Conditions have been violated.

3. Website Information

We make reasonable efforts to ensure that information on this website is accurate and current. However, menus, prices, availability, hours, services, and other information may change without notice.

Information provided on the website is for general informational purposes and should not be considered a guarantee that any particular item, service, menu item, price, or availability will remain unchanged.

If you require confirmation of current pricing, availability, menu items, catering details, or other information, please contact Gibby’s Cafe directly.

4. Food and Allergen Information

We take reasonable steps to provide accurate information about our food and menu items. However, food may contain or come into contact with common allergens.

If you have a food allergy, intolerance, dietary restriction, or other concern, please speak directly with a member of our staff before ordering.

While we will make reasonable efforts to accommodate dietary requirements, we cannot guarantee that any food item will be completely free from a particular allergen.

5. Catering and Other Services

Information about catering, events, bookings, or other services provided through the website is subject to availability and confirmation by Gibby’s Cafe.

Submitting an inquiry or contact form does not automatically create a booking, reservation, contract, or agreement unless expressly confirmed by Gibby’s Cafe.

Any specific terms relating to a catering order, event, booking, cancellation, deposit, payment, or other service will be communicated separately where applicable.

6. Payments

Gibby’s Cafe does not process payment information directly through this website.

Payments made through third-party payment services, including Clover, are subject to the applicable terms and conditions of those third-party providers.

Gibby’s Cafe is not responsible for interruptions, errors, or issues caused by third-party payment platforms.

7. Intellectual Property

Unless otherwise stated, the content on this website, including text, photographs, graphics, logos, branding, designs, and other materials, is owned by or licensed to Gibby’s Cafe and is protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes.

You may not reproduce, modify, distribute, republish, sell, or commercially exploit website content without our prior written permission.

8. User-Submitted Information

If you submit information through our website, including through a contact form, you agree that the information you provide is accurate and that you have the right to provide it.

You should not submit confidential, sensitive, or unnecessary personal information through website forms.

Our collection and use of personal information is described in our Privacy Policy.

9. Third-Party Websites and Services

The website may contain links to third-party websites, including social media platforms, payment providers, maps, or other services.

These websites and services are operated independently of Gibby’s Cafe. We do not control and are not responsible for their content, availability, security, or privacy practices.

Your use of third-party websites is subject to their own terms and conditions and privacy policies.

10. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may modify, suspend, or discontinue any portion of the website at any time without notice.

11. Disclaimer

To the fullest extent permitted by law, Gibby’s Cafe makes no warranties or representations regarding the website or its content, including the accuracy, completeness, reliability, availability, or suitability of information provided through the website.

Use of the website is at your own risk.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Limitation of Liability

To the fullest extent permitted by law, Gibby’s Cafe and its owners, employees, contractors, and representatives will not be liable for any indirect, incidental, consequential, or other damages arising from or related to your use of, or inability to use, the website or information contained on the website.

This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Gibby’s Cafe, its owners, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website, violation of these Terms and Conditions, or violation of the rights of another person.

14. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any dispute arising in connection with these Terms and Conditions will be subject to the applicable courts of British Columbia, Canada.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page along with an updated “Last Updated” date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions.

16. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Gibby’s Cafe
Phone: (250) 746-3020
Email: info@gibbyscafe.com

Accessibility Statement

Last Updated: August 11, 2026

Gibby’s Cafe is committed to making our website accessible and welcoming to everyone, including people with disabilities.

We strive to provide a website that is easy to navigate, understand, and use, regardless of the device or technology you use to access it.

Our Commitment

We are working to improve the accessibility and usability of our website by following recognized accessibility practices and considering the principles of the Web Content Accessibility Guidelines (WCAG).

Our ongoing efforts may include:

Providing clear and easy-to-understand content
Using appropriate headings and page structures
Providing alternative text for meaningful images where appropriate
Maintaining sufficient colour contrast
Supporting keyboard navigation
Designing pages to work across different screen sizes and devices
Avoiding unnecessary barriers to accessing information

Ongoing Improvements

Accessibility is an ongoing process. While we aim to make our website as accessible as reasonably possible, some areas may not yet meet every accessibility standard.

We regularly review our website and make improvements where we identify opportunities to provide a better experience for all visitors.

Need Assistance?

If you have difficulty accessing any information or feature on our website, please contact us. We will do our best to provide the information or assistance you need in an accessible format.

Gibby’s Cafe
Phone: (250) 746-3020
Email: info@gibbyscafe.com

We welcome feedback about the accessibility of our website and appreciate your help in identifying areas where we can improve.

Third-Party Content

Some features or content available through our website may be provided by third-party services. While we cannot control the accessibility of third-party platforms, we encourage our service providers to support accessible experiences wherever possible.

If you encounter an accessibility barrier related to a third-party service accessed through our website, please let us know so we can help where possible.